Outreach Victim Advocate 1

Job ID 11063 // Posted August 12, 2026

Community Action Stops Abuse (CASA)

Founded in 1977, CASA is the official 501c3 domestic violence center based in Pinellas County, FL. We operate the area’s 24-hour hotline and emergency shelter; non-residential programs, such as support groups, economic empowerment and legal advocacy; Child Protective Investigative Team support; community and corporate training; and the CASA Peacemakers anti-bullying and healthy relationship school curriculum.

POSITION TITLE: Outreach Victim Advocate 1

Major & Essential Functions: Provide quality direct services to survivors who come to the Family Justice Center, and collaborate with onsite/offsite partners to ensure wrap-around services are provided.

Work Environment Expectations: This position operates within a shared office environment. The role involves a combination of office-based work, requiring flexibility, mobility, and frequent interaction with staff, participants, and external stakeholders.

Additional Position Responsibilities:

• Complete ongoing file reviews with staff to ensure forms are completed properly, documentation is accurate in Osnium, and quality services are provided to survivors.
• Assists in training new advocates.

• Provide input for program development.

• Ensure that all services are documented in the appropriate report and database.
• Complete all required paperwork, data entry, and monthly reports in a timely manner.
• Monitor advocacy service delivery for compliance with state, federal, and local grant requirements.
• Prepare monthly reports and maintains records of statistics and KPIs
• Prepare statistical reports according to grant requirements.
• Assist in documenting and entering staff training hours into database.

• As needed, attend and participate in case conferences, staff meetings, trainings, community meetings, and presentations.

• Prepare high-risk case review and participate in high-risk case staffing’s.
• Collaborate with onsite and offsite partners to ensure wrap around services are provided.
• Acts as a liaison with community partners.

• Provide backup and assistance to any program areas as requested by management.
• Maintain cleanliness and upkeep of all areas designated for use by participants.
• Ensure basic needs and food are stocked in the pantry at all times.
• Complete all required documents, paperwork, and computer entries in an accurate and timely manner.

Professional Standards:

• Understand & abide by CASA’s Confidentiality Policy at all times.
• Understand and abide by all CASA’s Policies and Procedures at all times.
• Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.

General Duties:

• Attend and participate in CASA staff meetings, required trainings, and special projects designated by supervisor.
• Attend and participate in ongoing training opportunities.
• Assist with training and supervision of volunteers/interns.
• Complete special projects and presentations as requested.
• Keep supervisor informed of successes, barriers, concerns, and performance issues.

Qualifications:

• Bachelor’s degree preferred or equivalent education/life experience preferred, or a minimum of one-year proven success in a current CASA direct service position,
• Experience working with survivors of domestic violence or other crisis related experience preferred.
• Demonstrate knowledge of current community resources and have the ability to maintain working relationships with agencies.
• Agree to drive agency vehicles as needed.
• Ability to function independently and work cooperatively as a member of a team.
• Possess a valid Florida State Driver’s License to be verified on an annual basis.
• Possess the ability to climb stairs and lift at least 50 pounds.
• Agree to participate in a background check upon employment.

• Agree to work a flexible schedule when required, which may include changing schedules to ensure case management coverage, due to illness, absence, vacation of other staff members, or a natural disaster.
• All positions are considered essential and as such may be required to be available to remain onsite and/or required to assist during emergencies and other critical times.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer.

https://info.flclearinghouse.com